TERMS OF SERVICE

Last Updated: April 27, 2025

Important: Verbalyze AI is not a substitute for professional mental health care. By using this service, you acknowledge that you have read and understand these terms.

1. Introduction

Welcome to Verbalyze. These Terms of Service ("Terms") govern your use of the Verbalyze mobile application (the "App") operated by Verbalyze ("we," "our," or "us").

By accessing or using the App, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the App.

2. App Description and Limitations

2.1 App Purpose

Verbalyze is a private, AI-powered chat companion that supports personal growth and emotional wellbeing through secure conversations.

2.2 Non-Medical Nature

The App is not intended to provide medical advice, diagnosis, or treatment. The App is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

The AI companions in the App are not licensed medical professionals, therapists, or counselors. They provide conversational support only and should never be used in place of professional healthcare services, especially in emergency situations.

3. User Accounts

To use certain features of the App, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. User Conduct

4.1 Prohibited Activities

You agree not to use the App:

4.2 Prohibited Content

You agree not to input or upload content that:

5. Intellectual Property

5.1 App Content

The App and its original content, features, and functionality are and will remain the exclusive property of us and our licensors. The App is protected by copyright, trademark, and other laws.

5.2 User Content

By submitting content to the App (including chat messages), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute your content in connection with the service provided by the App.

6. Data Collection and Privacy

6.1 Privacy Policy

Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

6.2 Data Security

We implement reasonable security measures to protect your personal information:

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security

6.3 App Store Compliance

Our privacy practices comply with all applicable laws and the requirements set by the Apple App Store and Google Play Store. We do not collect more data than is necessary to provide our services, and we do not sell your personal information to third parties.

7. Third-Party Services

7.1 AI Providers

The App uses third-party AI providers to generate responses. These providers may include:

7.2 Authentication and Storage

The App uses Supabase for authentication and database services. Your use of these services is subject to their respective terms of service and privacy policies.

7.3 Advertising Services

The App uses Google AdMob to serve advertisements. By using the App, you acknowledge and agree that:

For more information about Google's advertising practices and your choices, please visit Google's Advertising Policy.

8. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the App will function without interruption or errors, that defects will be corrected, or that the App is free of viruses or other harmful components.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE APP.

10. Indemnification

You agree to indemnify, defend, and hold harmless us and our affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the App.

11. Changes to Terms

We may revise these Terms at any time by updating this page. By continuing to access or use the App after those revisions become effective, you agree to be bound by the revised Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the European Union, without regard to its conflict of law principles.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Emergency Notice

If you're experiencing a mental health emergency, DO NOT rely on this app. Instead, immediately:

Key Mental Health Resources in Europe:

Always seek help from licensed professionals or medical help in emergency situations.