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Support

Need help with Cleener? Find answers below or reach out to us directly.

Get in Touch

We typically respond within 24 hours.

prengzi.redjon@gmail.com

Frequently Asked Questions

How does Cleener work?

Cleener operates in two modes. Smoker Mode tracks the damage of continued smoking (money burnt, tar accumulated, time lost) to motivate you to quit. Quitter Mode tracks your recovery (money saved, health milestones, days smoke-free) to keep you going. The app adapts its entire interface based on your current status.

Is my data private?

Yes. Cleener uses a local-first architecture. All your data is stored exclusively on your device. We do not collect, transmit, or have access to any of your personal information. See our Privacy Policy for full details.

Do I need to create an account?

No. Cleener works entirely without an account, login, or internet connection. Just download and start.

What languages does Cleener support?

Cleener is fully bilingual, supporting English and Albanian (Shqip). You can switch languages at any time in Settings.

What currencies are supported?

Cleener supports Albanian Lek (ALL), Euro (EUR), and US Dollar (USD). Money tracking includes localized milestone comparisons relevant to each currency.

What is the Craving Rescue feature?

When you feel an urge to smoke, the Craving Rescue screen provides a guided 4-7-8 breathing exercise with haptic feedback, a 3-minute urge countdown timer (cravings typically pass within 3 minutes), and rotating health facts to keep you focused. You can log that you resisted the craving to build your resistance streak.

What happens if I slip and smoke a cigarette?

Cleener uses smart relapse handling. A slip (1-2 cigarettes) does not reset your quit date — your progress is preserved. A full relapse (returning to regular smoking) switches you back to Smoker Mode, but your best streak is always saved so you can beat it next time.

How do notifications work?

Cleener sends local notifications based on your smoking trigger times (set during onboarding or in Settings). These are scheduled entirely on your device. You can customize times, add new reminders, toggle them on/off, or delete them. No data is sent to any server.

How do I delete my data?

Go to Settings → Reset Data to erase all data within the app. Alternatively, uninstalling Cleener permanently deletes everything since all data is stored locally on your device.

Can I edit my smoking profile after onboarding?

Yes. Go to Settings → Personal Stats to update your cigarettes per day, cost per pack, pack size, years smoked, currency, and display name at any time.

Is Cleener free?

Yes. Cleener is completely free with no ads, no in-app purchases, and no premium tiers.

Reporting a Bug

If you encounter a bug or unexpected behavior, please email us at prengzi.redjon@gmail.com with:

Feature Requests

We welcome suggestions! Send your ideas to prengzi.redjon@gmail.com and we'll consider them for future updates.